If you use SafeAssign in your course, I highly recommend placing the following troubleshooting information in Blackboard.
In order to use SafeAssign, your browser should be set to accept cookies. If you do not know how to do this, please click on the following link for instructions: http://www.aboutcookies.org/Default.aspx?page=1.
You may receive the following error message when attempting to submit an assignment:
“Sorry, we do not think you are logged in to SafeAssign. Your session may have timed out. If you have received this message in error, please contact your system administrator. “
If you receive this error message, you will need to delete your cookies and browser cache. Please visit the following link for instructions: http://www.clickonf5.org/internet/delete-browser-cache-cookies/3347
